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4 Ways to Communicate with your Customers and the 1 Trap to Avoid

  Gathering, analyzing and acting on Data is one of the three execution disciplines.  The other two are Priorities and Meeting Rhythm. Habit number 6 of The Rockefeller Habits ChecklistTM explains how reporting and analysis of customer feedback data should be as frequent and accurate as financial data.  Here are the 4 ways to engage […]

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The 4 Disciplines for Tackling the Toughest Business Challenges

  What is the toughest business challenge?  For any company with more than about 25 employees, it is “communication”.  Some even argue this is true for any organization with more than one person.  Needless to say, communication is sticky and does not flow naturally through organizations.  There can be all kind of barriers including: departmental, […]

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4 Essential Ingredients for Creating a Culture of Accountability

  According to the Harvard Business Review, 80% of corporations fail in converting their strategy plan into actual execution. No wonder, “We should start holding people accountable around here” is a common quip frequently heard at executive staff meetings in thousands of conference rooms around the country. It’s an easy enough statement to throw out […]

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Are You talking to Me? 5 Proven Ways To Get a Quantum Leap Boost in Employee Engagement

5 Proven Ways to Get a Quantum Leap Boost in Employee Engagement It is estimated by Gallup that ONLY 13% of employees worldwide are fully engaged in their job.  As a CEO and as soon as you get past the idea of identifying and firing the other 87%, start instituting the proven discipline of meeting […]

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