If you don’t know your numbers, you don’t know your business. Rockefeller Habit #9
Peter Drucker said “What gets measured gets managed, what gets managed gets respected.” Have you clearly defined what you want to measure? Are you getting these measured enough to be managed and respected?
In order to bridge the gap from strategy to results you need to practice the Rockefeller Habits. The ninth section involves quantitatively measuring progress. Ensure that the senior leadership team and the whole organization fully understand the KPIs, the critical number, the priorities and the theme to move further in bridging the strategy to results gap.
All employees should be able to answer quantitatively whether they had a good day or week. Master these four habits to drive company performance:
1) 1 or 2 Key Performance Indicators (KPI’s) are reported on weekly for each role/person. These should roll up to the departmental and from there to the company overall KPIs.
2) Each employee has 1 Critical Number that aligns with the company’s Critical Number for the quarter. This provides a clear connection and strong linkage between individual, team and organizational progress.
3) Each individual/team has 3-5 Quarterly Priorities/Rocks that align with those of the company.
4) All executives and middle managers have a coach (or peer coach) holding them accountable to their behavior, attitude and goals.
Find out more about how to Master the Rockefeller Habits by watching Bahaa Moukadam’s podcast series. SeeMetrics Partners support you obtains Real Results and Rewarding RelationshipsTM.
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